System Compatibility
Please note your system settings may differ from the below depending on the assessments you are completing.
You will need to use a computer that meets the following recommended system requirements:
Pop-up windows
Please disable any pop-up blocking software, that may prevent the test from downloading, before attempting the tests. University or company networks may have restrictions in place so please check with your local systems administrator first. Supported components are ones that we have thoroughly tested and certified for use with the assessment system.
Please disable any pop-up blocking software, that may prevent the test from downloading, before attempting the tests. University or company networks may have restrictions in place so please check with your local systems administrator first. Supported components are ones that we have thoroughly tested and certified for use with the assessment system.
We strongly recommend you use one of the following:
Supported Internet browsers
- Google Chrome Version 50 and higher (Windows, Mac)
- Mozilla Firefox Version 50 and higher (Windows, Mac)
- Safari Version 11 and higher (Windows, Mac)
- Microsoft Edge Version 80 and higher (Windows)
- Google Chrome Version 50 and higher (Windows, Mac)
- Mozilla Firefox Version 50 and higher (Windows, Mac)
- Safari Version 11 and higher (Windows, Mac)
- Microsoft Edge Version 80 and higher (Windows)
Supported operating systems
- Apple Mac OS 11.x (up to Mac OS X v11.2 1 - Big Sur)
- Microsoft Windows 10, 8, 7, Vista
- Apple Mac OS 11.x (up to Mac OS X v11.2 1 - Big Sur)
- Microsoft Windows 10, 8, 7, Vista
Some of our assessments require you to have a display applet installed.
Supported display applets
- Active Scripting (or JavaScript)
- ActiveX Controls and Plug-ins
- Java Runtime Environment (virtual machine)
- Active Scripting (or JavaScript)
- ActiveX Controls and Plug-ins
- Java Runtime Environment (virtual machine)
Auto translate
When using Microsoft Edge please ensure you disable the page translation function.
When the translate function is enabled the translate button is shown in blue in the address bar:
When using Microsoft Edge please ensure you disable the page translation function.
When the translate function is enabled the translate button is shown in blue in the address bar:
Please click on the translate button and click on Show Original.
Please note, most browsers, and their components, can be downloaded from the supplier's website for free. Click here to check your settings now.
If you have any questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.
Please follow the following link – also found in the widget to the right hand side of the screen.
Some assessments run in a separate pop-up window. Pop-up blockers on your PC can prevent your test window from opening. Active pop-up blockers should be disabled. It may be useful to note that all modern browsers have a pop-up blocker pre-installed. This may also be the case with some anti-virus software packages and toolbars. Please read the manual that came with your anti-virus software to find out how you can temporarily disable your pop-up blockers.
Microsoft Edge:
1) Click on the 3 dots in the top right corner of the browser window
2) Click Settings
3) Select the View Advanced settings option
4) Slide the Block pop-ups option to Off
1) Click on the 3 dots in the top right corner of the browser window
2) Click Settings
3) Select the View Advanced settings option
4) Slide the Block pop-ups option to Off
Firefox:
(older versions of Firefox)
1) Click on the Firefox button
2) Click on Options, then Options again
3) Go to the Content tab
4) Deselect Block Pop-up Windows
5) Click OK
(older versions of Firefox)
1) Click on the Firefox button
2) Click on Options, then Options again
3) Go to the Content tab
4) Deselect Block Pop-up Windows
5) Click OK
(Firefox version 57 onwards)
1) Go to the Open Menu icon (3 horizontal lines) and click Options
2) Click Privacy and Security
3) Go to the Permissions section
4) Deselect Block pop-up windows
1) Go to the Open Menu icon (3 horizontal lines) and click Options
2) Click Privacy and Security
3) Go to the Permissions section
4) Deselect Block pop-up windows
Google Chrome:
(older versions of Google Chrome)
1) Go to the Settings icon (3 horizontal lines) and click Settings
2) Scroll down and click on Show Advanced Settings...
3) Click Content Settings under Privacy
4) Scroll down to the Pop Ups section and choose Allow all sites to show pop-ups
(older versions of Google Chrome)
1) Go to the Settings icon (3 horizontal lines) and click Settings
2) Scroll down and click on Show Advanced Settings...
3) Click Content Settings under Privacy
4) Scroll down to the Pop Ups section and choose Allow all sites to show pop-ups
(Google Chrome version 63 onwards)
1) Go to the Customise and control Google Chrome icon (3 dots) and click Settings
2) Scroll down and click on the Advanced button
3) Click Content Settings under Privacy and Security
4) Click on the Pop Ups section and allow pop-ups
1) Go to the Customise and control Google Chrome icon (3 dots) and click Settings
2) Scroll down and click on the Advanced button
3) Click Content Settings under Privacy and Security
4) Click on the Pop Ups section and allow pop-ups
Safari (Mac only):
1) Click on Safari
2) Click on Preferences
3) Go to Websites
4) De-select Block pop-up windows
1) Click on Safari
2) Click on Preferences
3) Go to Websites
4) De-select Block pop-up windows
If you have any questions, please get in touch with your local Technical Support team by using the Contact Form widget on the right side of this page.
